Hema Sai Mallampati
Principal Solutions Architect, AI and Cybersecurity
Technology and architecture leader with 12+ years of experience shaping enterprise strategy, modernizing critical platforms, and building secure, resilient, and cost-conscious technology environments.
Experience includes Agentic AI, MCP, AIOps, cybersecurity, hybrid cloud, platform engineering, observability, FinOps, Secure SDLC, and Zero Trust architecture. Works closely with executive leaders, business stakeholders, and engineering teams to turn enterprise priorities into practical technology roadmaps, operating models, and scalable architecture standards.
Recognized for bringing strategy and execution together by improving technology governance, strengthening resilience, managing risk, and helping teams deliver solutions with greater speed, security, and accountability.
Current focus areas include responsible enterprise AI adoption, AI-driven cybersecurity, cloud modernization, architecture governance, and building strong engineering and architecture teams.
Track record
Key Achievements
AI Agents Excellence
- •Deployed 10+ production AI agent use cases across engineering and operations
- •Automated incident triage, remediation, CI/CD assistance, and knowledge retrieval
- •Established enterprise AI governance with policy-as-code and human-in-the-loop approvals
- •Reduced anomalies and harmful outputs by 20%+, minimized hallucination and model drift
AgentOps & AIOps
- •Operationalized agentic AIOps (MCP Server) with policy-driven workflows
- •Automated detection, diagnosis, and remediation for top incident patterns
- •Improved platform stability by ~35% across critical fintech and healthcare services
- •Lowered infrastructure footprint by ~25% while reducing operational toil
Hybrid Cloud Optimization
- •Optimized $10M+ hybrid cloud portfolio across 10+ applications on AWS, Azure, and OCI
- •Standardized and integrated 250+ enterprise systems and platforms
- •Established capacity and unit-cost SLOs with FinOps and security guardrails
- •Delivered ~30% run-rate reduction while sustaining ≥99.95% availability
Secure SDLC
- •Instituted shift-left security practices and established enterprise secure coding guidelines
- •Hardened CI/CD pipelines with policy-as-code and automated SCA, SAST, and DAST scanning
- •Achieved ~70% control automation and 100% asset inventory coverage across multi-cloud
- •Strengthened audit readiness mechanisms while reducing vulnerability remediation SLAs by >60%
Platform Modernization
- •Consolidated loan platforms and executed a full data-center exit
- •Achieved 100% data-center decommission with zero service disruption
- •Standardized release pipelines and accelerated time-to-market for regulated workloads
- •Delivered ~30% IT OpEx savings through infrastructure optimization
Enterprise Observability
- •Built enterprise observability program using Dynatrace, Prometheus/Grafana, ELK, and Zabbix
- •Implemented service-level SLOs and change-risk guardrails
- •Created executive scorecards for real-time visibility and decision-making
- •Reduced change-window incidents and materially lowered on-call load